Banking Fundamentals
Commercial banking architecture, RBI regulatory frameworks, retail versus corporate banking structures, and financial intermediation mechanisms.
Financial Services
Comprehensive overview of NBFCs, microfinance institutions, mutual funds, asset management firms, and wealth advisory distribution networks.
Insurance Basics
Core principles of life, general, and health insurance, policy underwriting factors, premium calculation methods, and claims settlement workflows.
Banking Operations
Core banking solutions (CBS), CASA account opening, KYC and AML compliance standards, clearing house systems, and transaction verification.
Customer Relationship Management
High-net-worth client engagement, customer portfolio management, consultative cross-selling of liability products, and prompt query resolution.
Sales & Collection Concepts
Sourcing retail and business loans, tele-calling techniques, delinquency bucket tracking, field recovery strategies, and ethical recovery standards.
Credit Fundamentals
Loan appraisal frameworks, CIBIL and credit report interpretation, financial statement analysis, debt-service coverage, and risk mitigation.
Financial Products
In-depth training on fixed deposits, recurring deposits, home loans, vehicle loans, MSME business credit, credit cards, and POS merchant solutions.
Interview Preparation
Industry-specific technical Q&A, situational banking problem-solving, mock interview simulations with feedback, and HR panel screening readiness.
Communication & Soft Skills
Professional business English, corporate email etiquette, telephone handling skills, assertive client communication, and executive presentation.
Job-Readiness Skills
Professional resume formatting, LinkedIn profile optimization, corporate culture expectations, and personal grooming standards for banking careers.
Practical BFSI Scenarios
Hands-on branch simulation exercises, real-world banking case studies, loan file processing practice, and customer interaction role-plays.